Domain not pointing to HelioHost after nameserver update

[afonsofreitas]

Dear Sir or Madam,

I would like the domain www.quartosconforto.pt
 to correctly point to my hosting at https://quartosconforto.helioho.st/
.

I have already configured your nameservers, ns1.heliohost.org and ns2.heliohost.org, with my domain provider. This change was made about 1 hour ago, but so far there is not even the slightest sign of propagation, as can be seen here:
https://whatsmydns.me/pt#A/www.quartosconforto.pt

I would appreciate it if you could let me know where the problem may be and please take the appropriate steps to resolve it as soon as possible.

Kind regards,
Afonso Freitas

[MoneyBroz]

Would you like this domain set as an addon domain or alias?

[wolstech]

The domain won't resolve until we add it to your account. This is normal.

As Moneybroz asked above, how do you want this domain configured?

[afonsofreitas]

2 hours ago, wolstech said:

The domain won't resolve until we add it to your account. This is normal.

As Moneybroz asked above, how do you want this domain configured?

Thank you for your reply.

 

I would like www.quartosconforto.pt to display the same website currently available at quartosconforto.helioho.st.

 

In that case, please let me know whether you recommend configuring it as an alias or as an addon domain, and please add/configure it accordingly on my account.

 

My preference is that quartosconforto.pt becomes the main public domain for the website.

 

Kind regards,

Afonso Freitas

[KazVee]

Looks like the user determined they wanted an alias, and raised the alias request (which is now escalated for the root admins to action) here: https://helionet.org/index/topic/67281-alias-parked-domain-setup-for-quartosconfortopt/