[Solved] Add domain nmal.rio

[luizpaulo]

Hi, I’d like to add a domain nmal.rio to my account, luizpaulo. Thanks in advance.

[KazVee]

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains 

If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

[luizpaulo]

Hi, I’d like to re-add my domain nmal.rio to my account, luizpaulo, as Johnny server has finished resetting. Thanks in advance.

[wolstech]

Domain re-added. It can take up to 2 hours to work.

[KazVee]

Looks like you posted here and also emailed to ask for the same thing: https://helionet.org/index/topic/68011-hh741996-re-account-created/

It's the same unpaid volunteer staff (and there aren't that many of us!) who donate our free time to help on the forum and on the support email address, so please do not duplicate our work unnecessarily.

For guidance on where and how to ask for help, see: https://wiki.helionet.org/FAQ#Where_do_I_ask_for_help?

To understand how Community-Powered Technical Support works, visit: https://wiki.helionet.org/FAQ#How_does_community-powered_support_work?

For support response timelines (SLAs and ETAs), check: https://wiki.helionet.org/ETA 

Asking the same question in multiple places can lead to wasted staff time and effort, resulting in slower support timescales for you and other users.