capcom Posted February 28 Posted February 28 How can I stop the vps service. I am no longer using the vps. This is vps12.
wolstech Posted February 28 Posted February 28 You should be able to log into your dashboard via our website and cancel it from there. https://heliohost.org/login/ Make sure you use the username associated with the VPS (wishplorer) to log in. If you're unable to cancel it yourself, let me know and I'll have Krydos cancel it for you.
capcom Posted February 28 Author Posted February 28 I could not see option to cancel. I tried looking but could not see my vps hence created a post.
Krydos Posted February 28 Posted February 28 I changed the password on your VPS, logged in with the new password at https://heliohost.org/dashboard/cancel/ and clicked the cancel button for you. Everything seems to have worked fine, so I'm not sure why it didn't work for you. Anyways, thanks for being a VPS customer since 2021. If you have need of a VPS again in the future I hope you'll come back. Let us know if you need help with anything else.
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