wds657 Posted February 26 Posted February 26 Hello, Please change the primary domain of my account to orionelectronica.com.ar and keep wds657.helioho.st as an alias. Generate DKIM, SPF, and all required email authentication records for the new domain. I have not modified DNS yet. Please confirm whether I should update nameservers or manually configure DNS records, and provide the required values. Thank you.
MoneyBroz Posted February 26 Posted February 26 This support request is being escalated to our root admins.
Krydos Posted February 26 Posted February 26 If someone goes to wds657.helioho.st do you want them to get redirected so their browser URL box says orionelectronica.com.ar?
wds657 Posted February 26 Author Posted February 26 After reconsidering, I would like to use only orionelectronica.com.ar. Please set it as the primary domain and completely remove wds657.helioho.st from my account. I no longer need the temporary domain. Thank you.
wolstech Posted February 26 Posted February 26 Domain changed. Please be sure to configure DNS for the new domain using either NS records pointed to ns1.heliohost.org and ns2.heliohost.org, or A and AAAA records pointed to the IPs shown in Plesk. It can take up to 2 hours to function. If any data is missing after the change, a backup is available at https://heliohost.org/backup/ of the account from prior to the domain change. 1
Krydos Posted February 26 Posted February 26 4 hours ago, wds657 said: Generate DKIM, SPF, and all required email authentication records for the new domain. If you decide to use our NS records, ns1.heliohost.org and ns2.heliohost.org, we can set this up for you. If you want to use external DNS, such as Cloudflare or your registrar's DNS system, you'll have to set these records up yourself.
wds657 Posted February 27 Author Posted February 27 3 hours ago, Krydos said: If you decide to use our NS records, ns1.heliohost.org and ns2.heliohost.org, we can set this up for you. If you want to use external DNS, such as Cloudflare or your registrar's DNS system, you'll have to set these records up yourself. I am already using ns1.heliohost.org and ns2.heliohost.org. Please proceed with generating and enabling DKIM, SPF, and all required email authentication records for orionelectronica.com.ar. Thank you.
Krydos Posted February 27 Posted February 27 DKIM, SPF, and DMARC have been set up for the domain orionelectronica.com.ar. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. 1
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