Request a domain Alias

[spmcoolnits]

Hi Team,

 

I am setting up my main website to point to shoonyacapital.heliohost.us and as I understand I've to get it added as an alias. can you help with this request?

Username: spmcoolnits
Domain to add: shoonyacapital.com
Type: Alias (parked) domain
Point to: shoonyacapital.heliohost.us

 

Thanks 

Nitin

[KazVee]

This support request is being escalated to our root admins.

[Krydos]

Are you planning on redirecting people who go to shoonyacapital.heliohost.us so their browser shows them on shoonyacapital.com?

[spmcoolnits]

I am trying to redirect people who go to shoonyacapital.com to see the same website as shoonyacapital.heliohost.us but the browser should show shoonyacapital.com. 

 

[Krydos]

The domain shoonyacapital.com has been added to your account, and it should start working in 5-35 minutes. The domain shoonyacapital.heliohost.us has been set up with a 301 permanent redirect to shoonyacapital.com.

[spmcoolnits]

Hi Krydos, I just checked now https://shoonyacapital.heliohost.us now redirects to https://shoonyacapital.com/public . Not sure why the /public is added to the redirect but the website stopped working. the website is returning 404 error or the file index of the website. Is there anything I need to do to fix this?

Regards

Nitin

[Krydos]

Oh, it looks like you had Laravel installed on the heliohost.us domain. Did you use the Plesk Laravel toolkit to install it?

[spmcoolnits]

Yes, I did use Laravel toolkit from plesk. I was trying it out, Not sure what's the difference. Anywhere I can read about it to understand?

 

[Krydos]

I just moved the files from shoonyacapital.heliohost.us to shoonyacapital.com without looking at what they were. When you use the Laravel toolkit in Plesk it changes the document root which is required for Laravel to function properly. You'll probably need to use the Laravel toolkit again on the new shoonyacapital.com domain to get the document root set correctly. If it's too much of a mess the recommended way to remove all the Laravel stuff is to do an account reset.