HelioHost Posted February 16 Posted February 16 Username: N/A, Server: N/A, Main Domain: N/AGooday heliost. I'm trying to purchase a server from heliohost but don't have a PayPal account, please do you have another payment channel where I can use my card to make payment to ? Thank you.
Krydos Posted February 16 Posted February 16 You don't need a PayPal account to signup for a VPS. On the payment page have you tried clicking the button labeled "Debit or Credit Card"?
HelioHost Posted February 16 Author Posted February 16 yes please, it still took me to PayPal page. On Mon, Feb 16, 2026, 10:01?PM HelioHost Support wrote: > You don't need a PayPal account to signup for a VPS. On the payment page > have you tried clicking the button labeled "Debit or Credit Card"? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66938 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted February 16 Author Posted February 16 See the video attached. We don't use PayPal in Nigeria. On Mon, Feb 16, 2026, 10:05?PM Nexim wrote: > yes please, it still took me to PayPal page. > > On Mon, Feb 16, 2026, 10:01?PM HelioHost Support > wrote: > >> You don't need a PayPal account to signup for a VPS. On the payment page >> have you tried clicking the button labeled "Debit or Credit Card"? >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=66938 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
Krydos Posted February 16 Posted February 16 Like the auto-reply email says our email system doesn't support binary attachments such as images or videos. Which plan are you trying to signup for?
HelioHost Posted February 16 Author Posted February 16 I was trying to sign up for the custom monthly plan under the $4/month monthly package choosing Debian 12, 4gb ram, 2vcpus, 100GB storage. I think it then amounted to $14 or thereabout. Thank you On Mon, Feb 16, 2026, 10:11?PM HelioHost Support wrote: > Like the auto-reply email says our email system doesn't support binary > attachments such as images or videos. Which plan are you trying to signup > for? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66938 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted February 16 Posted February 16 Try this link https://buy.stripe.com/dRmcN78bQ8ov9Zvc8Rco00g
HelioHost Posted February 17 Author Posted February 17 Paid. Kindly check and confirm. On Mon, Feb 16, 2026, 10:28?PM HelioHost Support wrote: > Try this link https://buy.stripe.com/dRmcN78bQ8ov9Zvc8Rco00g > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66938 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted February 17 Posted February 17 We received the payment, and your VPS will be built soon. We'll email you when it is ready. Thanks.
HelioHost Posted February 17 Author Posted February 17 Thank you for the help. On Tue, Feb 17, 2026, 10:08?PM HelioHost Support wrote: > We received the payment, and your VPS will be built soon. We'll email you > when it is ready. Thanks. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66938 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted February 17 Posted February 17 No problem. Let us know if you need help with anything else.
HelioHost Posted February 21 Author Posted February 21 yes please, I got locked out of the server due to incorrect firewalls rules, please can you help remove the recently set firewall rules so I can access the server via ssh again? Thank you. On Tue, Feb 17, 2026, 11:07?PM HelioHost Support wrote: > No problem. Let us know if you need help with anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66938 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted February 21 Author Posted February 21 Hello, are you there please? On Sat, Feb 21, 2026, 8:52?PM Nexim wrote: > yes please, I got locked out of the server due to incorrect firewalls > rules, please can you help remove the recently set firewall rules so I can > access the server via ssh again? > Thank you. > > On Tue, Feb 17, 2026, 11:07?PM HelioHost Support > wrote: > >> No problem. Let us know if you need help with anything else. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=66938 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
Krydos Posted February 21 Posted February 21 I rebooted your VPS, and SSH appears to be working again. Are you able to login now?
HelioHost Posted February 23 Author Posted February 23 Yes please. Thank you for the help. I appreciate it. On Sat, Feb 21, 2026, 9:47?PM HelioHost Support wrote: > I rebooted your VPS, and SSH appears to be working again. Are you able to > login now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66938 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
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