[Solved] WSGI Control Access - Add new domain

[talesaz]

Hi. Please add the domain atenahub.app.br to my account. Thanks!

Edited Saturday at 05:23 PM by KazVee
Added "WSGI Control Access" to title for escalation context

[KazVee]

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_Domains 

If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

[talesaz]

Could you please enable the WSGI restart on atenahub.app.br? I’m aware of the extra cost.

[KazVee]

This support request is being escalated to our root admins who can set up the WSGI control access for you. 

[Krydos]

Let us know once step 3 is finished https://wiki.helionet.org/Flask#Request_WSGI_Control_Access

[KazVee]

Confirmation of step 3 provided here: https://helionet.org/index/topic/66887-restart-or-reload-the-wsgi-server/ so that thread's been escalated.
Since this thread was initially for the add domain that's been completed, I'll mark this one as [Solved].