talesaz Posted February 7 Posted February 7 (edited) Hi. Please add the domain atenahub.app.br to my account. Thanks! Edited February 7 by KazVee Added "WSGI Control Access" to title for escalation context
KazVee Posted February 7 Posted February 7 I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar. To configure your DNS, please see the steps provided on our Wiki to either set NS records pointed at the HelioHost nameservers, or create A/AAAA records and point them to your server's IPv4/IPv6 address: https://wiki.helionet.org/Addon_Domains#Custom_Addon_DomainsΒ If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_CacheΒ 1
talesaz Posted February 7 Author Posted February 7 Could you please enable the WSGI restart on atenahub.app.br? Iβm aware of the extra cost.
KazVee Posted February 7 Posted February 7 This support request is being escalated to our root admins who can set up the WSGI control access for you.Β 1
Krydos Posted February 8 Posted February 8 Let us know once step 3 is finishedΒ https://wiki.helionet.org/Flask#Request_WSGI_Control_Access
KazVee Posted February 10 Posted February 10 Confirmation of step 3 provided here:Β https://helionet.org/index/topic/66887-restart-or-reload-the-wsgi-server/Β so that thread's been escalated. Since this thread was initially for the add domain that's been completed, I'll mark this one as [Solved].Β Β
Recommended Posts