jomocu Posted February 6 Posted February 6 Good morning, yesterday I upgraded my plan to Tommy with 6000MB (at least that's what it said when I paid the $2), but it has remained as Tommy at 1000MB.
wolstech Posted February 6 Posted February 6 The only purchase we see in our system is a single $2 payment to move an existing Johnny account to Tommy. The $2 tommy upgrade does not include a space increase. If you purchased a space upgrade as well, please provide the transaction number of the purchase and we can research. The charge should be for $25 and would be separate from the move to Tommy charge.
KazVee Posted 1 hour ago Posted 1 hour ago Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
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