HelioHost Posted January 19 Posted January 19 Username: eldify, Server: Johnny, Main domain: moeshield.qzz.ioDear HelioHost Staff, Please accept my sincere apologies for unintentionally violating your Terms of Service regarding multiple accounts. I was not aware of this restriction when I created the account(s). I would like to confirm that I only wish to keep the account associated with the email address *pubgmohamedashraf@gmail.com *. I will ensure the other account(s) are closed. Thank you for your understanding and for bringing this to my attention. Regards, Mohamed On Mon, Jan 19, 2026, 5:11 PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Eldify, > > We have noticed a new login to your account that may indicate a violation > our Terms of Service. If you didn't read our Terms during the creation of > your account you may do so now by going to https://heliohost.org/terms/ > > Sometimes this can be triggered erroneously by one of the following: > > ? Multiple family members creating an account from the same internet > connection. > ? Logging in from a school internet connection where another student also > has an account. > ? Logging in from a work internet connection where a coworker also has an > account. > ? Maintaining an account for someone else. > > In the last year, 60% of the accounts we were forced to suspend were > because people didn't read the first line in our Terms of Service and > created more than one account without getting permission in advance. This > applies to both our free Johnny accounts and donor Tommy accounts. If you'd > like to have more than one account you may do so by moving your accounts to > our Morty plan which does not have a limit. > > Since we're a small non-profit organization funded primarily by donations > we don't have a huge budget to purchase an unlimited number of servers to > keep up with the demand for accounts. We turn away hundreds of people every > day who would love to have an account, but we can't host their website > because our servers are so full. We don't think it's fair for some people > to have more than one account, while at the same time, so many other people > aren't able to have an account at all. > > If you did create more than one account, just let us know which one you'd > like to keep, or explain what the situation is. You can reply to this email > or click the Contact Support button below to let us know how we can help. > Please respond to this within the next 24 hours to avoid any downtime for > your website(s). Thanks. > Contact Support > > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >
wolstech Posted January 19 Posted January 19 The suspension for account eldify has been cancelled. Thank you for complying with the terms of service. The other account you chose not to keep will be suspended within 24 hours. A backup of the account you chose not to keep will be available from https://heliohost.org/backup/ shortly if you need any of the data.
Recommended Posts