HelioHost Posted January 13 Posted January 13 Username: foreverjohnsons, Server: Tommy, Main domain: foreverjohnsons27.comHello, I'm currently unable to login or reset my password. Could you help out with this issue? On Mon, Jan 5, 2026 at 6:07?PM HelioHost wrote: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Foreverjohnsons, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >
Krydos Posted January 13 Posted January 13 Are you trying to login at https://heliohost.org/login/ or at some other URL?
HelioHost Posted January 14 Author Posted January 14 I think I was using the wrong link. I am in now thanks! On Mon, Jan 12, 2026 at 6:11?PM HelioHost Support wrote: > Are you trying to login at https://heliohost.org/login/ or at some other > URL? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66696 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
Krydos Posted January 14 Posted January 14 Glad to hear it. Let us know if you need help with anything else.
HelioHost Posted January 14 Author Posted January 14 I am setting up the email and forwarding service for my website, but not receiving any emails. I have an email (contact@foreverjohnsons27.com) with emails being forwarded to foreverjohnsons27@gmail.com. Can you walk me through this please? On Wed, Jan 14, 2026 at 10:34?AM HelioHost Support wrote: > Glad to hear it. Let us know if you need help with anything else. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=66696 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted January 14 Author Posted January 14 Basically, I have a contact form on my webpage, and I am trying to test that out. foreverjohnsons27.com On Wed, Jan 14, 2026 at 12:01?PM Forever Johnsons < foreverjohnsons27@gmail.com> wrote: > I am setting up the email and forwarding service for my website, but not > receiving any emails. I have an email (contact@foreverjohnsons27.com) > with emails being forwarded to foreverjohnsons27@gmail.com. Can you walk > me through this please? > > On Wed, Jan 14, 2026 at 10:34?AM HelioHost Support > wrote: > >> Glad to hear it. Let us know if you need help with anything else. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=66696 >> >> Thank you, >> HelioHost support >> https://heliohost.org/ >> https://helionet.org/ >> >>
Krydos Posted January 14 Posted January 14 Here is our guide for diagnosing email issues https://wiki.helionet.org/Mail_Delivery_Problems
Krydos Posted January 14 Posted January 14 It looks like you haven't requested DKIM, SPF, and DMARC to be set up on your account yet. DKIM, SPF, and DMARC have been set up for the domain foreverjohnsons27.com. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
HelioHost Posted January 14 Author Posted January 14 I have configured the email, and the test was successful. Thank you!
Krydos Posted January 14 Posted January 14 No problem. Let us know if you need help with anything else.
Recommended Posts