[Solved] acoount suspended

[mrmezo]

Hello sir , can you please unsuspended my account?

I just used my account as always nothing new and I can't find anything about the suspension reason , there is no message or email about it. 
 

[Unknown025]

You were suspended for creating a streaming proxy. Proxies are against our terms of service: https://wiki.helionet.org/hosting/terms.

[wolstech]

There is also an associated Lily account for this user that's banned for copyright infringement, causing high server load (he had a video converter running on Lily), and porn (there was a file with links to adult content found in the account).

This user cannot be unsuspended.

[mrmezo]

19 hours ago, Unknown025 said:

You were suspended for creating a streaming proxy. Proxies are against our terms of service: https://wiki.helionet.org/hosting/terms.

 

I only noticed the email regarding the changes to the terms of service after my account was suspended.,its my mistake
 

19 hours ago, wolstech said:

There is also an associated Lily account for this user that's banned for copyright infringement, causing high server load (he had a video converter running on Lily), and porn (there was a file with links to adult content found in the account).

This user cannot be unsuspended.

 

 

The site allows users to use their own IPTV/Stalker subscription to work on older stb/receivers that only work with m3u files, and provides other features such as image search, football match history/scores(no streaming just text), and more.

The site does not host any type of content.

And about "video converter" and "file" you mentioned

I think there's a misunderstanding.

I can't tell exactly which file you're talking about, but after thinking about it for a while, I think this misunderstanding caused by a temporary cache file (TempDuckUrls.txt).

As I mentioned earlier, the site allows the user to search for images using their old stb/receiver. We use the DuckDuckGo search engine ,And this feature is not very well developed because it is not one of the main features, and due to changes that have been made to DuckDuckGo, it does not work from time to time and needs fixes.
And to use less resources, we save search results into that file in the format "hash:url". When the user selects an image, it returns from the file instead of doing the whole process again. So it's an auto-generated file for one-time use (new searches overwrite old ones). If the last user searched for Cristiano Ronaldo, you will see results about Cristiano in the file.

I haven't tested it for very long, but from what you've found, it seems there's a problem with the censorship filter.

As for the "video converter," older stb /receivers only work with video files, so they need to convert the image to a single-frame video in order to work, and this conversion process takes less than one second, I think.

so the use of FFMpeg was limited to converting static images to 1-frame videos for STB compatibility. It was not intended for heavy video processing

That's why you found FFMpeg on the server

And  about "causing high server load" issue, the site has a small number of users, and this feature is intermittently unavailable, so I don't believe that's the cause of the high server load. It's possible the site is acting as a proxy server, which could cause the problem.

All the statistics were fine on Plesk, and since Lily doesn't have a control panel, I can't know that the site causing high server load, and I apologize for that.

If deleting the streaming proxy and image-search feature will help to unsuspend my account, I will do so immediately.

Thank you

[wolstech]

It's against US law to "enable access" or "make available" illegal content that's hosted elsewhere too (it's still considered copyright infringement), so your site cannot access/convert IPTV or other copyrighted streaming content that the user provides either. The high load was also the Lily app. It pegged the CPU at 100% and almost hung the server (in fact, it may have been the cause of a hang a few weeks ago, though I cannot verify that since I couldn't even log in at the time to see why the server was overloaded, it had to be restarted). That said, this app is way too heavy for Lily...a VPS is really the appropriate way to run something like this.

Here's a screenshot of your IIS process using 97% of the entire server's CPU from when you got suspended...it was like that for about a half hour before we suspended you.

That TempDuckUrls is indeed what triggered the porn detection. If that's just a cache, that's fine, it sounds like someone just went searching for that content and the cache kept the URLs. I didn't see any other mentions of adult content besides these, so just need to clear the cache.

To be unsuspended, you'll need to:

• Remove the IPTV to video M3U functions (the other pieces of the tool that just provide non-video statistics like game scores and such should be fine to keep, it's the IPTV piece specifically that is a copyright issue)
• Delete the proxy PHP file on the plesk account.
• Make sure the image search tool doesn't cause excessive load, remove if load cannot be controlled. You'll probably need to ask to check your load on Lily since there isn't a way for you to see it like there is on Plesk.
• Fix the content filter on the image search tool. You mentioned it's supposed to have one, getting it working should solve the porn issue.
• Clear the TempDuckUrls cache.

Would you be good with that? If so, I'll give you 24 hours to do so.

[mrmezo]

Thank you for the detailed explanation. I sincerely apologize for the high CPU load and any disruption caused to the server’s stability; it was never my intention to impact the performance of the Lily server.
 

Just now, wolstech said:

To be unsuspended, you'll need to:

• Remove the IPTV to video M3U functions (the other pieces of the tool that just provide non-video statistics like game scores and such should be fine to keep, it's the IPTV piece specifically that is a copyright issue)
• Delete the proxy PHP file on the plesk account.
• Make sure the image search tool doesn't cause excessive load, remove if load cannot be controlled. You'll probably need to ask to check your load on Lily since there isn't a way for you to see it like there is on Plesk.
• Fix the content filter on the image search tool. You mentioned it's supposed to have one, getting it working should solve the porn issue.
• Clear the TempDuckUrls cache.

Would you be good with that? If so, I'll give you 24 hours to do so.

 

I am completely fine with that.

Thank you for your patience. 

[wolstech]

Accounts mrmezo and mrmezo2 have been unsuspended. I've renamed the binaries for the ASP app on Lily to prevent it from running until you fix it.

The accounts may take up to 2 hours to function.