[Solved] Lost all web Files

[felis]

I don't know why my website suddenly lost all the files

Website: retroverze.my.id

[MoneyBroz]

Did you remove the httpdocs folder?

[felis]

I didn't do anything, I just logged in today because a user reported that the website was like that.

[wolstech]

The home directory for this account is completely empty. The httpdocs folder and even the logs folder is missing.

A backup dated 2024-09-28 is available for this account. Would you like to restore it?

[felis]

yes please! That would be very helpful.

[wolstech]

This looks like it may be a bigger issue with Tommy. I just found what I think may be other accounts that are similarly broken. Escalating to Krydos.

[Krydos]

It looks like 28 accounts had their data corrupted from the power outage, and yours was included. I have restored your account from the most recent backup we had for you. Keep in mind we don't regularly back up accounts for people, and we always encourage people to make frequent backups of their own data. Now that your account works again you should be able restore any newer backup that you made yourself.