drrobin Posted December 25, 2025 Posted December 25, 2025 Hi, Please can you let me know why drrobin has been suspended? One screen suggested I might have gone over a limit but I now can’t find any details. Is it possible to let me know why it has been suspended and get it re-instated please? Thanks Robin Quote
KazVee Posted December 25, 2025 Posted December 25, 2025 You can view the suspension reason by visiting your website URL and it'll be listed there. Your account was suspended for High server load: 10009.30 CPU. Have you made any changes to your site recently that could have caused the higher load? Please let us know when you're ready to check and fix the issue and we can unsuspend you. Quote
drrobin Posted December 29, 2025 Author Posted December 29, 2025 I haven’t made any changes, but I did have an internet outage, so it’s possible my weather station uploaded bulk data. Is it possible to get the suspension lifted so I can see what it is doing n real time please? Quote
KazVee Posted December 29, 2025 Posted December 29, 2025 I've unsuspended you now, please give it a few minutes to allow you to log back in again. Quote
drrobin Posted December 29, 2025 Author Posted December 29, 2025 Thanks, I can see it is using quite a bit of CPU time, probably going to be under 10,000 in 24 hours, but may be close. I can’t find any graphs which show what is using all of the CPU time, is there somewhere I should look or is the a guide to reducing CPU load? The alternative is cut some things from my webpages, but that will be trial and error. Thanks Quote
wolstech Posted December 29, 2025 Posted December 29, 2025 Load is coming from systemd, which is caused by either excessive cron job runs or FTP connections being used heavily or left open for long periods. Another user who had excess load from systemd solved it by reducing the frequency of their cron jobs. Quote
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