[Solved] unsuspend my account

[mimmobile146]

Dear Support Team

I apologize for the recent suspension of my account. While testing a script, I mistakenly made too many API requests, causing high load on the server. I promise to follow your usage policies moving forward and would greatly appreciate it if you could unsuspend my account. I am planning to upgrade to a paid plan soon to support your nonprofit organization.

Also, I’d like to confirm if running cron tasks every 10-15 minutes for a Telegram app is acceptable. What is the minimum allowed frequency for cron tasks?

Thank you for your understanding and support.

Best regards,
Account Email: m.immobile146@passinbox.com

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[wolstech]

Whatever you were running was a bit too heavy. Please reduce the usage.

You can run cron as often as you need, but keep in mind that cron tasks cause load like everything else. Run them too frequently and you'll just end up suspended again. 10-15 minutes might be fine provided the script you're running isn't too heavy, but if it uses a lot of memory it could be too often. Really depends on the script.

Unsuspended. The account can take a few minutes to work again.

 

[mimmobile146]

Thanks and appreciate your efforts , i will immediately delete these files once i login , but still not I'm to login, I'm still suspended, kindly double check and let me know so i can log in

[wolstech]

The cron job for every minute has been deleted, the file Voldox_bot.py has been renamed to Voldox_bot.disable so it cannot execute, and you've been unsuspended. Please delete all related files and do not run that bot here again. It is WAY too heavy (and apparently does not exit properly). Also, I would suggest not running scheduled tasks more often than every ~30 minutes. 

This is your second suspension for this. A third suspension for excessive load may be permanent.

Unsuspended. The account may take a little while to start working.

[mimmobile146]

noted and Thanks for your support i have deleted these files , by the way this is my only first suspension i have not been suspended before

[Krydos]

28 minutes ago, mimmobile146 said:

this is my only first suspension i have not been suspended before

Your first suspension was at 2025-12-20 13:17:12 for exceeding the 200 GB per day memory limit. You asked for an unsuspension, and were told to fix the issue immediately. Your first suspension ended at 2025-12-20 21:01:11 and then about 3 hours later you had not fixed the issue, or had made the issue worse somehow, and your second suspension started at 2025-12-20 23:59:48 because 76 simultaneous copies of your Telegram bot were running.

[mimmobile146]

no , since my first suspension i never logged into my account i was not able to login system says account suspended ! i was just able to login half an hour before and i immediately removed all files,however now i'm facing 503 error on my new files , kindly advice!

[wolstech]

No it was definitely your second. Here's the logs for your account (redacted section is email and IP). Times are in UTC.

[Krydos]

41 minutes ago, mimmobile146 said:

now i'm facing 503 error on my new files , kindly advice!

503 errors are normal for up to 2 hours after being unsuspended. It's been about 2 hours now since you were unsuspended for the second time so they should have resolved themselves now. If you're still seeing 503 errors let us know.

44 minutes ago, mimmobile146 said:

no , since my first suspension i never logged into my account

If you get suspended for a third time don't ask for an unsuspension unless you are ready to fix the issue immediately.