jengcharat Posted December 15, 2025 Posted December 15, 2025 I can’t access aaPanel either; it shows a 502 Bad Gateway error from nginx I think it might be because my website has a Next.js project (just a guess)
wolstech Posted December 15, 2025 Posted December 15, 2025 This is probably a Krydos issue...escalating.
Krydos Posted December 15, 2025 Posted December 15, 2025 It looks like you installed XFCE Desktop, which is a Desktop intended for Desktop computers, not servers. Since it is intended for Desktop computers it disables SSH by default. I tried to reinstall SSH for you, but apt is completely broken too, so nothing cane be installed or uninstalled. The CPU is pegged at 100%, the memory usage is at 100%, and most of the swap is in use too, so it took me about 30 minutes to even reboot it. We recommend doing a free rebuild to start over and reinstall the OS. Since you can't even access the VPS yourself right now, we would have to do that for you. Do you need any files saved before we wipe it?
jengcharat Posted December 17, 2025 Author Posted December 17, 2025 On 12/15/2025 at 10:48 AM, Krydos said: It looks like you installed XFCE Desktop, which is a Desktop intended for Desktop computers, not servers. Since it is intended for Desktop computers it disables SSH by default. I tried to reinstall SSH for you, but apt is completely broken too, so nothing cane be installed or uninstalled. The CPU is pegged at 100%, the memory usage is at 100%, and most of the swap is in use too, so it took me about 30 minutes to even reboot it. We recommend doing a free rebuild to start over and reinstall the OS. Since you can't even access the VPS yourself right now, we would have to do that for you. Do you need any files saved before we wipe it? Hello, Before proceeding with the rebuild, I would like to ask if it is possible to back up and keep my website files, databases, and aaPanel data. If so, please let me know what information you need from me, or if there is anything I should prepare. Thank you very much for your assistance.
Krydos Posted December 17, 2025 Posted December 17, 2025 Sure, just let us know which directories do you need, and we can make the backup for you.
jengcharat Posted December 18, 2025 Author Posted December 18, 2025 8 hours ago, Krydos said: Sure, just let us know which directories do you need, and we can make the backup for you. I believe all my website, database, aaPanel, and Docker (MongoDB) data are located under /www. Please back up the entire /www directory Thank you very much for your assistance
Krydos Posted December 18, 2025 Posted December 18, 2025 MoneyBroz tried to do a backup for you last night, and was having trouble with it so I told him to give up and I'd take a look at it today. I took a look at it myself just now, and I'm unable to access the filesystem either. It looks like it locked up too many times, and was forcibly rebooted too many times and it destroyed the filesystem. I went ahead and started the rebuild for you. You'll get an email in a few minutes when it's done. 1
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