Jump to content

Recommended Posts

Posted

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account:

  1. You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost.
  2. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you.
  3. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.
Posted

Here is your storage space usage

Backups       0 MB
Emails   185.14 MB
Files   6029.23 MB
Trash         0 MB
Logs     126.69 MB
PSQL       8.98 MB
MariaDB     .33 MB
Total   6350.37 MB

And here is a more detailed look at the files category

1.5M    /home/sunamong.heliohost.org/public_html
72K     /home/sunamong.heliohost.org/error_docs
80M     /home/sunamong.heliohost.org/themiracle.love
1.5M    /home/sunamong.heliohost.org/.composer
4.0K    /home/sunamong.heliohost.org/.config
8.0K    /home/sunamong.heliohost.org/.phpenv
120K    /home/sunamong.heliohost.org/.rbenv
12K     /home/sunamong.heliohost.org/.ssh
0       /home/sunamong.heliohost.org/cache
16K     /home/sunamong.heliohost.org/etc
0       /home/sunamong.heliohost.org/httpdocs
32K     /home/sunamong.heliohost.org/includes
0       /home/sunamong.heliohost.org/perl5
8.0K    /home/sunamong.heliohost.org/private
0       /home/sunamong.heliohost.org/public_ftp
100K    /home/sunamong.heliohost.org/ssl
7.1M    /home/sunamong.heliohost.org/tmp
19M     /home/sunamong.heliohost.org/git
24K     /home/sunamong.heliohost.org/.nodenv
2.3G    /home/sunamong.heliohost.org/love
3.5G    /home/sunamong.heliohost.org/.npm
68M     /home/sunamong.heliohost.org/.cache
0       /home/sunamong.heliohost.org/var
30M     /home/sunamong.heliohost.org/usr
0       /home/sunamong.heliohost.org/dev
0       /home/sunamong.heliohost.org/.vscode

3.5 GB of node modules in .npm. Want me to delete that for you? I also noticed that your account is a cPanel transfer account. These old transfer accounts tend to have a lot of issues and strange bugs, so we recommend doing a reset on them anyways. This will also reset your storage back to 0 MB used.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...