msbsurfi Posted 3 hours ago Posted 3 hours ago Hello, I'd like to shift my personal heliohost account (Username : msbsurfi )to Tommy server for better experience. Since PayPal is not available in Bangladesh, I need a stripe link to pay. I also need to change the email address of another account (Username: dmcrac ) which currently is using my email address. Should I give the new email address here? Best Regards, MD Shifat Bin Siddique Quote
MoneyBroz Posted 3 hours ago Posted 3 hours ago This support request is being escalated to our root admins. Quote
Krydos Posted 2 hours ago Posted 2 hours ago 48 minutes ago, msbsurfi said: I need a stripe link to pay. https://buy.stripe.com/6oU7sNcs6207fjP1udco009 48 minutes ago, msbsurfi said: I also need to change the email address of another account (Username: dmcrac ) https://wiki.helionet.org/FAQ#How_do_I_change_the_contact_email_address_on_my_account? Quote
Krydos Posted 2 hours ago Posted 2 hours ago Wolstech pointed out that the username dmcrac is a VPS, so the wiki I linked won't work for that. What email address would you like the VPS to have? Quote
msbsurfi Posted 2 hours ago Author Posted 2 hours ago 5 minutes ago, Krydos said: https://buy.stripe.com/6oU7sNcs6207fjP1udco009 Is it $2 or $1 for a already existing johnny account? In the upgrade page of dashboard I see $1 but the link is for $2. Quote
msbsurfi Posted 2 hours ago Author Posted 2 hours ago (edited) 27 minutes ago, Krydos said: What email address would you like the VPS to have? r...4@gmail.com Edited 2 hours ago by Krydos Removed email address Quote
Krydos Posted 2 hours ago Posted 2 hours ago 18 minutes ago, msbsurfi said: Is it $2 or $1 for a already existing johnny account? In the upgrade page of dashboard I see $1 Fixed. We changed the price of Tommy from $1 to $2 in June, but sort of left the Johnny upgrades at $1 for a while since Johnny accounts are relatively difficult to get in the first place. You can read more about it here 8 minutes ago, msbsurfi said: r...4@gmail.com Changed. Quote
Krydos Posted 1 hour ago Posted 1 hour ago 5 minutes ago, msbsurfi said: A payment has been made. Please check. The account msbsurfi is being moved from Johnny to Tommy. Quote
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