msbsurfi Posted November 11 Posted November 11 Hello, I'd like to shift my personal heliohost account (Username : msbsurfi )to Tommy server for better experience. Since PayPal is not available in Bangladesh, I need a stripe link to pay. I also need to change the email address of another account (Username: dmcrac ) which currently is using my email address. Should I give the new email address here? Best Regards, MD Shifat Bin Siddique
MoneyBroz Posted November 11 Posted November 11 This support request is being escalated to our root admins.
Krydos Posted November 11 Posted November 11 48 minutes ago, msbsurfi said: I need a stripe link to pay. https://buy.stripe.com/6oU7sNcs6207fjP1udco009 48 minutes ago, msbsurfi said: I also need to change the email address of another account (Username: dmcrac ) https://wiki.helionet.org/FAQ#How_do_I_change_the_contact_email_address_on_my_account?
Krydos Posted November 11 Posted November 11 Wolstech pointed out that the username dmcrac is a VPS, so the wiki I linked won't work for that. What email address would you like the VPS to have?
msbsurfi Posted November 11 Author Posted November 11 5 minutes ago, Krydos said: https://buy.stripe.com/6oU7sNcs6207fjP1udco009 Is it $2 or $1 for a already existing johnny account? In the upgrade page of dashboard I see $1 but the link is for $2.
msbsurfi Posted November 11 Author Posted November 11 (edited) 27 minutes ago, Krydos said: What email address would you like the VPS to have? r...4@gmail.com Edited November 11 by Krydos Removed email address
Krydos Posted November 11 Posted November 11 18 minutes ago, msbsurfi said: Is it $2 or $1 for a already existing johnny account? In the upgrade page of dashboard I see $1 Fixed. We changed the price of Tommy from $1 to $2 in June, but sort of left the Johnny upgrades at $1 for a while since Johnny accounts are relatively difficult to get in the first place. You can read more about it here 8 minutes ago, msbsurfi said: r...4@gmail.com Changed.
Krydos Posted November 11 Posted November 11 5 minutes ago, msbsurfi said: A payment has been made. Please check. The account msbsurfi is being moved from Johnny to Tommy.
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