PoppaBuzz Posted November 5, 2025 Posted November 5, 2025 I recently reset my account. After that, I cannot get into default directory via FileZilla. I have read the Wiki and it doesn't mention anything that I have experienced. It should be mentioned that after the reset, I used Sitejet Builder AI to create a homepage for me just to have something on my site. Here is an example of the log output, as well as a screenshot. Status: Connecting to johnny.heliohost.org:1373... Status: Using username "poppabuzz". Status: Connected to johnny.heliohost.org Status: Retrieving directory listing... Status: Listing directory / Status: Directory listing of "/" successful Status: Retrieving directory listing of "/poppabuzz"... Command: cd "poppabuzz" Error: Directory /poppabuzz: permission denied Error: Failed to retrieve directory listing
wolstech Posted November 5, 2025 Posted November 5, 2025 I believe the last time this happened (you log into SFTP and see a single folder with your username that you cannot open), it was an internal problem with the SFTP config. Krydos can fix this.
Krydos Posted November 6, 2025 Posted November 6, 2025 Glad it's working for you now. Let us know if you need help with anything else.
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