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Posted

您好,我是新用户,这是我第一次操作。我不熟悉流程,所以可能违反了规则。这不是我的本意。我想再试一次。请问您能帮我解除暂停吗?谢谢。
 

Posted
1 hour ago, xaogfod said:

Hello, I'm a new user and this is my first time. I'm not familiar with the process, so I may have violated the rules. This wasn't my intention. I'd like to try again. Could you please help me unsuspend my account? Thank you.

You were suspended for creating a proxy, which is against our terms of service. You would need to either remove the proxy or move to a VPS.

Posted

The proxy has been deleted from your account and you've been unsuspended. It may take a few minutes to work again.

If we detect any form of proxy (or associated files and tools such as xray, cloudflare tunnels, or nezhajs), you will be resuspended. These tools are too heavy for our Plesk servers and cause a substantial impact to thousands of other users when you run them on our Plesk plans.

If you would like to run these tools here, please purchase  VPS to do so: https://heliohost.org/vps/ A VPS will let you use as many resources as you need without impacting our other users, and also gives you a dedicated IP.

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