hoi4gamer123 Posted October 20 Posted October 20 Hello - Im sorry for again making another post like this, due to issues with my payment provider, The renewal on October 17, 2025 has failed to charge my bank account. Could an admin please resend the renewal / PayPal invoice link so I can pay immediately and avoid data loss? Account username: hoi4gamer123 VPS name or ID: VPS115 if useful, I can provide the failed transaction ID from my bank. Thanks in advance!
Unknown025 Posted October 20 Posted October 20 I'll escalate your thread so an admin can help. They should respond in about eight hours.
Krydos Posted October 20 Posted October 20 Here you go https://heliohost.org/vps/pay/?code=4KIVlsrTFsbTphcF
Krydos Posted October 21 Posted October 21 I canceled your old subscription so it won't accidentally bill again, and linked your new subscription to your VPS. I also noticed that you randomly received a review invitation link on 2025-07-21. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend using the link that was emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks!
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