sat4all Posted 2 hours ago Posted 2 hours ago (edited) Hello I hope you're well. I purchased a VPS today using the email rafal1509@gmail.com, but I believe there may be an issue with the account. Previously, this email was associated with a profile under Tommy server, which was suspended due to a misreading of the house rules which led to the suspension. ( I had created another TOMMY server with sat4all login ) Now, although I received the initial confirmation email stating that I would get another message once the VPS was set up, I haven’t received any follow-up or setup details yet. I’m concerned that the VPS setup might be affected due to the email being linked to the suspended account. Could you please check and confirm the status of my VPS setup? If needed, I’m happy to provide a different email address to associate with the VPS account to avoid any conflicts. Thank you for your help. Edited 2 hours ago by sat4all Quote
wolstech Posted 1 hour ago Posted 1 hour ago It's not related to your Tommy incident. It's because the VPS is queued for manual build. I'm pretty sure CentOS Stream10 is not an OS that can build automatically (if I remember right, only Ubuntu and Alma set up automatically). As a result you'll need to wait for a VPS admin to manually create that for you and send you the information. Escalating for attention of a VPS admin. Quote
wolstech Posted 1 hour ago Posted 1 hour ago This support request is being escalated to our VPS admins. Quote
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