piyushukani Posted October 4 Posted October 4 Hello, I am trying to make a payment for VPS, but the payment page is showing error for the given option. Please see the attachment in which the error screenshot given at top is for when I tried to do payment through paypal account. and in the same screenshot the below picture is the error I am seeing when I try to make a payment using Debit/Credit card. I have tried 4 cards but for all the card it is showing this error even though my international transaction is enabled on my all the cards. Please help me out to get a VPS.
MoneyBroz Posted October 4 Posted October 4 This support request is being escalated to our root admins.
piyushukani Posted October 4 Author Posted October 4 Please let know if there is any another way to pay for a VPS.
Ookma-Kyi Posted October 4 Posted October 4 2 minutes ago, piyushukani said: Please let know if there is any another way to pay for a VPS. While you wait for an admin who will most likely have to generate a stripe payment url, what international country are you in? I ask cause I know some countries are prohibited from making payments to/from the U.S.
piyushukani Posted October 4 Author Posted October 4 15 minutes ago, Ookma-Kyi said: While you wait for an admin who will most likely have to generate a stripe payment url, what international country are you in? I ask cause I know some countries are prohibited from making payments to/from the U.S. I am making payment form India.
wolstech Posted October 4 Posted October 4 India is a known issue. It's due to their weird banking regulations. You can make one time purchases through paypal if your card has international support, but subscriptions aren't allowed so VPSes cannot be purchased through our website. Krydos can set up a stripe link for a VPS, but it may end up being the 6 months one time purchase option. Not sure if the subscription is an option with Stripe in India or not...
Krydos Posted October 5 Posted October 5 I see the username piyushukani1 in the VPS signups, so I assume that is you. It looks like you were trying to signup for a Mercury for $4 per month. Like Wolstech said, we require subscriptions for 1 month at a time so you would have to do 6 months if your country doesn't allow you to set up subscriptions. You're welcome to try this link for $4 per month, but from what I understand Indians can't subscribe to anything so it probably won't work either https://buy.stripe.com/7sY14p77MdIP4Fb7SBco00b If you're willing to signup for 6 months you get 10% discount, and we do accept one-time payments for 6 months or more. It would be $21.60 for 6 months of a Mercury VPS.
Krydos Posted 2 hours ago Posted 2 hours ago Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
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