[Solved] ADD DOMAIN AND SUBDOMAINS PLEASE

[brunomanoelfb]

Please, I would like to add my domain name "playersdb.app" and the following subdomains to my account:
api.playersdb.app
dev.playersdb.app
collab.playersdb.app
cdn.playersdb.app

Old playersdb.brunomanoelfb.helioho.st will become the main page (playersdb.app), so, please, delete playersdb subdomain.
Subdomains cdn and m3u will remain in brunomanoelfb.helioho.st. 

Greetings!

[brunomanoelfb]

Hi. Is there any problem with my request? I saw other people requests were answered...

Did I ask something wrong? If so, let me know. English is not my primary language and I try to not use translator. 😅

Sorry for something and thanks in advance.

[KazVee]

You didn't say anything "wrong" like rude or anything so please don't worry about that, and your English is great! 🙂

I can't speak for others but this part of your request wasn't clear to me so I skipped it for someone else who might understand it better: "Old playersdb.brunomanoelfb.helioho.st will become the main page (playersdb.app), so, please, delete playersdb subdomain". 

Do you mean you want to make playersdb.app the new main domain?

[brunomanoelfb]

Hi, KazVee. Thanks for answer!

Yes... I don't know if I can keep brunomanoelfb.helioho.st, but if so, I would like to keep with it, but transfer all my current content from playersdb.brunomanoelfb.helioho.st to playersdb.app. Is it possible?

I've upgraded today to Morty plan, so I don't know if we can transfer before recommended 6 hours, anyway... 

[KazVee]

Removing the current main domain would delete all the content in it. We could re-add it as an addon domain, but you'd need to re-upload your content. 

I'd recommend you make an account backup, and download it to your local computer first: https://wiki.helionet.org/Account_Backups#Making_Your_Own_Manual_Account_Backup

Then we can make the domain changes for you, and you can then rebuild the new domain with the backed up files. Please let us know once you've made the backup and downloaded it. 

[brunomanoelfb]

Backup done and downloaded. We can proceed with domain changes!

[KazVee]

I've checked with the rest of the staff and because we're switching the main domain to be an addon domain, it's best to do a full account reset so the domain switching doesn't break anything on your account. 

I've now reset your account, and you should receive an email shortly so you can take the next steps to recreate it. Please make sure to enter the domain you want as your new main domain. 

Once the account has been recreated, let us know and we can then add the other addon domains and the subdomains you wanted. 

I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup

If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

[brunomanoelfb]

I changed my Heliohost domain to "brunotech.helioho.st". It's better...
Now, we can proceed with it.

Current Domain: brunotech.helioho.st
Subdomains to be added: cdn, m3u

New domain to add: playersdb.app
Subdomains to be added: cdn, api, collab, dev

[wolstech]

Domains added.  They can take up to 2 hours to function.

Also, I noticed you're using Cloudflare. If you haven't already done so, be sure to update your A and AAAA records, as the IP addresses changed when the account moved to Morty.

Edited 7 hours ago by wolstech
Cloudflare...

[brunomanoelfb]

Thanks! It's all working perfectly, now!