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Posted

Hello,

I am running a python script and it needs a IP whitelisted by certain applications. Currently it is showing me this type of errors with different IP addresses when I run it at different time: ERROR - API error 401: {"error":{"code":"ip_not_whitelisted_for_api_key","context":{"client_ip":"2001:470:1:1ee::1002"}},"success":false}.

Therefore, I need a dedicated and static IP address for my heliohost account. 

Username: piyushukani 

Please approve my request to get me a dedicated and static IP address so that I can continue working ony task using heliohost hosting.

I am ready to pay the defined charges for this once my request is approved.

Thanks in advance.

 

Posted

This support request is being escalated to our root admins for their consideration. In the meantime please have a look at our Wiki page about Dedicated IPs if you haven't already seen it, for pricing and payment options.

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