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Posted

Yeah, that log file only shows Apache or WSGI errors. Like I said the "Server Error (500)" error isn't generated by either Apache or WSGI, so we would need to check some other log or add some debugging code to see why that is being displayed.

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Posted
Hi,

Till now what I understood is whenever the server gets restarted it creates
some issue. The error which I am getting, I had that before and at that
time I did not do anything. It got resolved after some time because in my
codebase there is no text with "djangotest".

On Sat, Oct 25, 2025 at 11:41?PM HelioHost Support
wrote:

> Yeah, that log file only shows Apache or WSGI errors. Like I said the
> "Server Error (500)" error isn't generated by either Apache or WSGI, so we
> would need to check some other log or add some debugging code to see why
> that is being displayed.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=65745
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted

Yes, like we said earlier you can get errors from previous versions of your code even after you change the code because of server side caching. That means you can see errors about djangotest even if there is no mention of djangotest in your code because the old code was still cached on the server. We can enable WSGI restart access for you if you want to be able to clear the cache manually.

Posted
Hi,

Yes. Please enable the access so that I can do some real work.
Please give me details on how I can use the restart feature.

On Sat, Oct 25, 2025 at 11:56?PM HelioHost Support
wrote:

> Yes, like we said earlier you can get errors from previous versions of
> your code even after you change the code because of server side caching.
> That means you can see errors about djangotest even if there is no mention
> of djangotest in your code because the old code was still cached on the
> server. We can enable WSGI restart access for you if you want to be able to
> clear the cache manually.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=65745
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted

WSGI control access has been enabled on the domain nrchoudhari.heliohost.us. To restart your Django app and load new code changes in simply edit /home/nrchoudhari.heliohost.us/httpdocs/cartracker/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

Posted
Hi,

Thank you very much.


On Sun, Oct 26, 2025 at 12:43?AM HelioHost Support
wrote:

> WSGI control access has been enabled on the domain
> nrchoudhari.heliohost.us. To restart your Django app and load new code
> changes in simply edit /home/
> nrchoudhari.heliohost.us/httpdocs/cartracker/dispatch.wsgi. Adding a
> blank line, removing a blank line, adding a space, or removing a space are
> examples of editing the file. As long as the last modified timestamp
> changes it will clear the server cache. Let us know if you run into any
> issues.
>
> You may view the status of your ticket by visiting:
>
> https://helionet.org/index/index.php?showtopic=65745
>
> Thank you,
> HelioHost support
> https://heliohost.org/
> https://helionet.org/
>
>

Posted
Hi,

Could you please let me know how I can set up a cron job ?

Thank you,
Nilesh R. Choudhari

On Sun, Oct 26, 2025 at 12:45?AM Nilesh Ravindra Choudhari <
nrcmoney@gmail.com> wrote:

> Hi,
>
> Thank you very much.
>
>
> On Sun, Oct 26, 2025 at 12:43?AM HelioHost Support
> wrote:
>
>> WSGI control access has been enabled on the domain
>> nrchoudhari.heliohost.us. To restart your Django app and load new code
>> changes in simply edit /home/
>> nrchoudhari.heliohost.us/httpdocs/cartracker/dispatch.wsgi. Adding a
>> blank line, removing a blank line, adding a space, or removing a space are
>> examples of editing the file. As long as the last modified timestamp
>> changes it will clear the server cache. Let us know if you run into any
>> issues.
>>
>> You may view the status of your ticket by visiting:
>>
>> https://helionet.org/index/index.php?showtopic=65745
>>
>> Thank you,
>> HelioHost support
>> https://heliohost.org/
>> https://helionet.org/
>>
>>

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