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I can't move to Tommy, payment get refunded


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Posted

Hi there,

I am upgrading my account to Tommy server. I proceeded to pay using my virtual card, it got refunded so I used my debit card instead, the money got refunded again. I did it multiple times, but it keeps repeating.

Posted

This support request is being escalated to our root admins who can look into this further for you.Β 

  • Like 1
Posted

You could either contact PayPal support and see what they have to say about it, or you can use this Stripe link to try to pay againΒ https://buy.stripe.com/6oU7sNcs6207fjP1udco009Β I understand that the Stripe link says $2 and the dashboard says $1, but the dashboard will be updated to the new pricing soon anyways, and I don't want to create a $1 Stripe link that will only be used once and then deleted in a week or whatever.

  • Like 1
Posted
43 minutes ago, b0chard said:

Would it be fine if I do bank transfer instead?

I don't think that is possible through PayPal, but I think it's enabled on the Stripe link. If I recall correctly it takes 4-14 days to verify the bank transfer.

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