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[Solved] Request to wipe everything include domain deletion and start all over again


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Posted

Hello dear heliohost support,Β 

I would like to wipe everything on my heliohost account. My username is szhiro, with current domain app.zhirofund.com. I have done manual backup myself.

After the wipe and domain deletion, next step is I would like to opt-in for a default helioho.st subdomain, since my main purpose is to do some development testing on new technologies, particularly Django.
My new subdomain would be airsupportdevtech.helioho.st, if it is not occupied.

In the meantime, I would like to request WSGI control access to for my Django app development.

Thanks a lot! Appreciate if able to do so.

Posted

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it.Β 
I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backupΒ 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

The beta testing of WSGI Control Access on Tommy and Johnny ended on May 23 and an update to all users was posted in the forum's News section here:Β https://helionet.org/index/topic/64537-wsgi-restart-beta/

WSGI Control Access is now only available on the Morty server and your dispatch.wsgi file must already exist before WSGI Control Access can be requested and enabled for you.Β Please note that this feature takesΒ at a minimumΒ 260 GB memory per day, which will result in a bill ofΒ $1.91 or more. You can read more details here. https://wiki.helionet.org/Django_on_HelioHost#Request_WSGI_Control_Access

If you want to move your account to Morty, we have more details about account moves here:Β https://wiki.helionet.org/Moving_Your_AccountΒ and then you can start the hosting plan upgrade process from your account Dashboard here: https://heliohost.org/dashboard/move/

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