[Inactive] FTP account management

[AdamMat]

Hi,

I don't see any option in Plesk to add / delete / manage FTP account. How can I do it ?

Account name: matyka.heliohost.org

[wolstech]

I know creating SFTP accounts is disabled for security reasons (Plesk doesn't jail them properly), but it used to be possible to create regular FTP accounts (for use on port 21) in Plesk. FTP account management is currently turned off in the service plan...not sure if that's intentional due to the SFTP thing, or just an oversight during the recent service plan maintenance.

Krydos will need to look at this...

[Krydos]

Correct, if you allow Plesk to create SFTP accounts they aren't jailed properly which is a security vulnerability. Unfortunately Plesk doesn't allow any way for people to create FTP or FTPS accounts without also being able to create SFTP accounts. We can create additional FTP accounts for you if you need though.

[Krydos]

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.