[HH#868953] Request to increase max_execution_time for WordPress import (Tommy)

[HelioHost]

Username: akispash, Server: Tommy, Main domain: akispash.helioho.st

Hello HelioHost support,

I'm currently using the Tommy server and trying to import a large
WordPress template, but I'm hitting the default PHP max_execution_time
limit (30 seconds), and the import is being cut off with the message:

"The import could not be completed due to a low timeout limit on the
server. Increase it to 300 seconds."

I have already tried to increase it via .htaccess, php.ini, and
.user.ini, but none of them seem to apply due to FastCGI restrictions. I
also checked PHP Settings in Plesk, but I don't have permissions to
modify execution time from there.

Could you please temporarily raise the `max_execution_time` to 300
seconds for my account so I can complete the import?


Thank you very much in advance!

Best regards,
Akis

[Krydos]

The Apache, Nginx, and PHP timeouts for your domain akispash.helioho.st have been increased to 300 seconds.