[Solved] Reset my account please

[mrrobot0]

Please, reset my account.

username= mrrobot0

Thanks

[wolstech]

Do you want us to remove files and free up space, or do you want the account completely reset (which deletes everything and gives you a new account)?

If you would prefer us to just delete something for you, let us know what you want removed and we can delete it and unsuspend you.

[mrrobot0]

ohh, please only delete all files to free up space. 

Thank you.

[wolstech]

If you want everything deleted anyway, just resetting the account is a better choice.

Your account is looks like a legacy transfer account, so starting over would actually fix a bunch of bugs too.

That said, if you don’t want to reset your account, you want me to delete everything in the web root, correct?

[mrrobot0]

In that case, please reset the account.

I only have WordPress backups I wanted to set up, and I think it's best to start from scratch.

 

Thanks.

[KazVee]

I've reset your account as requested. You should receive an email shortly so you can take the next steps to recreate it.
I made a backup before the reset, so if you discover you need any of your old files, you can download the backup here: https://heliohost.org/backup 
If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_Backups

[mrrobot0]

thank you.