gmpintus Posted June 8, 2025 Posted June 8, 2025 Hello, username:gmpintus https://gmpintus.helioho.st/ I have noticed that my account was suspended due to excessive use of disk space. This oversight was on my part, and I will review and remove unnecessary files. May I kindly request the reactivation of my account? Overuse policy Disk space 1022.3 MB used of 1000 MB
MoneyBroz Posted June 8, 2025 Posted June 8, 2025 This support request is being escalated to our root admins. 1
Krydos Posted June 8, 2025 Posted June 8, 2025 You can reactivate your account yourself at https://heliohost.org/dashboard/storage/ or tell us what to delete. I took a look around and didn't see anything obvious to delete, but I did notice that httpdocs/UX root@tommy [/home/gmpintus.helioho.st/httpdocs/UX]# ls 'Aulas 2019 Bootstrap.zip' desktop.ini scripts _notes favicon-16x16.png site.webmanifest android-chrome-192x192.png favicon-32x32.png sitemap.html android-chrome-512x512.png favicon-old.ico sitemap.txt apple-touch-icon.png favicon.ico sitemap.xml archive google0ceedb67767e8d75.html 'slide gallery 2.js' assets google8e9fdfe4817222e5.html 'slide gallery.html' cgi-bin images 'slide gallery.js' contact-form-handler.php index.html 'slide gallery2.html' contact-form-thank-you.html index2.html 'slide gallery3.html' contact-form.html 'lightbox test.html' styles.css cssbox.css main.js styles2.css curso-de-ingles.html old-index.html validation curso-de-italiano.html robots.txt vantagens.html Appears to just be the same as httpdocs root@tommy [/home/gmpintus.helioho.st/httpdocs]# ls 'Aulas 2019 Bootstrap.zip' favicon-16x16.png robots.txt UX favicon-32x32.png scripts android-chrome-192x192.png favicon-old.ico site.webmanifest android-chrome-512x512.png favicon.ico sitemap.html apple-touch-icon.png gmpAcademy sitemap.txt archive google0ceedb67767e8d75.html sitemap.xml assets google8e9fdfe4817222e5.html 'slide gallery 2.js' cgi-bin images 'slide gallery.html' contact-form-handler.php index.html 'slide gallery.js' contact-form-thank-you.html index2.html 'slide gallery2.html' contact-form.html 'lightbox test.html' 'slide gallery3.html' cssbox.css main.js styles.css curso-de-ingles.html old-index.html styles2.css curso-de-italiano.html professorparticular validation desktop.ini professorparticular.info vantagens.html 1
gmpintus Posted June 9, 2025 Author Posted June 9, 2025 Hi Krydos, you can delete the UX folder for now, it would make enough space for me get hold of my account and delete some other stuff. I made a copy because I wanted to move the content on the root folder on this new folder called UX. Than I tested and saw there was no https://professorparticular.info/UX. So I decided to wait for the site to be chached and check later to see if it was in the right place. I didn't realize I went over my 1000 limit. There are some pdf files that I will delete. Just as we are at it, can you tell me which folder I should place it if I want to move this foder to be https://professorparticular.info/UX? Thanks
Krydos Posted June 9, 2025 Posted June 9, 2025 You can create the UX folder and move everything to it, but the problem is you didn't move things you just copied them. When you copy a file it leaves the original where it was, and you end up with 2 of every file and it uses double the space. If you move a file it removes the original file and you end up using the same space before and after the move. Can you login now? 1
gmpintus Posted June 9, 2025 Author Posted June 9, 2025 I logged in and deleted unecessary files. Thank you once again. So Krydos, just to make sure, am I supposed to create the UX folder inside the httpdocs root folder or inside the professorparticular folder to see this result https://professorparticular.info/UX?
wolstech Posted June 9, 2025 Posted June 9, 2025 It needs to go inside the professorparticular.info folder to appear on that domain. If you create it in httpdocs, it will appear on your main domain instead (gmpintus.helioho.st). 1
gmpintus Posted June 10, 2025 Author Posted June 10, 2025 (edited) I managed to do it correctly. Many thanks! I'm facing another issue, Google Search Engine is not recognizing my sitemap.xml as valid. Sitemapshttps://gmpacademy.eu/sitemap.xml it was unable to fetch sitemap 0 pages found https://gmpacademy.eu/sitemap.xml <urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9"> <url> <loc>https://www.gmpacademy.eu</loc> <lastmod>2025-06-09</lastmod> <changefreq>daily</changefreq> <priority>1.0</priority> </url> </urlset> I checked over and over and it seems correct. One of the suggestions by AI is to check on the server side if there's something holding it. robots.txt seems fine too. <?xml version="1.0" encoding="UTF-8"?> <urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9"> <url> <loc>https://gmpacademy.eu</loc> <lastmod>2025-06-09</lastmod> <changefreq>daily</changefreq> <priority>1.0</priority> </url> </urlset> Edited June 10, 2025 by gmpintus
Krydos Posted June 10, 2025 Posted June 10, 2025 Here's what heliohost.org sitemap.xml looks like <?xml version="1.0" encoding="UTF-8"?> <urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.sitemaps.org/schemas/sitemap/0.9 http://www.sitemaps.org/schemas/sitemap/0.9/sitemap.xsd"> <url> <loc>https://heliohost.org/</loc> <changefreq>weekly</changefreq> </url> ... </urlset> Seems to be recognized by Google just fine.
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