[HH#968051] Re: HelioHost VPS Late Payment

[HelioHost]

VPS number: 107, VPS ID: 683

Hello,

I would like to downgrade my VPS if that is possible. I would like to downgrade only memory to where the price is around $23 a month.

Thanks
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From: HelioHost
Sent: Monday, May 12, 2025 10:58 AM
To: samsteashop@outlook.com
Subject: HelioHost VPS Late Payment

[HelioHost | Community powered free hosting for everyone.]
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[https://heliohost.org/images/mail/calendar.png] Hey Datadecayvps,

Your VPS payment of $32.00 USD is 5 days overdue. Please try to make a new payment within the next 24 hours. You can do so with the link below.

Let us know if you face any issues or have any questions regarding this.
Renew VPS
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[Krydos]

Your VPS has been downgraded from 10 GB memory to 7 GB memory which brings your monthly total to $23.00 as requested. You can use this new link to pay https://heliohost.org/vps/pay/?code=k8Kn93fMv2DknrwN

[Krydos]

Have you made any progress on paying for your VPS? Your payment is now 7 days overdue.

[HelioHost]

It is an issue with my card, I am actively trying to resolve it.
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[Krydos]

Ok, that's fine. Just keep us updated, and we'll keep your VPS online. If the issue is with PayPal we could also provide a Stripe payment link, but since you've gotten PayPal to work before in the past you should be fine with this default link.

https://heliohost.org/vps/pay/?code=k8Kn93fMv2DknrwN

[HelioHost]

It is fine if it is down, I am actively working on resolving it
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[HelioHost]

You should probably take my VPS down, it might be a while before I get this resolved.
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[Krydos]

Your VPS has been powered off until you get the payment figured out.

[HelioHost]

Hello, could you send me a Stripe link? I have determined that PayPal is the issue, as the charges do not show as declined or at all on my statement. Thanks!
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[Krydos]

Here you go https://buy.stripe.com/00w28teAe0W38Vr7SBco006

[HelioHost]

I have renewed it, I still do not know what the problem was. After I tried to use stripe, I somehow got an internal server error multiple times, so I tried PayPal again and it worked for some reason.

Thanks
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[Krydos]

Yeah, I see the PayPal payment went through. Your VPS has been powered back on. Thanks.