i can’t reset password

[ncatey2]

i try and reset password and it just sends me back to to type my email send a link to reset it 

[Unknown025]

Have you tried entering your username instead of your email on the password reset page?

[wolstech]

Another password reset email has been sent to you through the automated system, but then it looks like you've managed to send 2 on your own as well. The system shows 3 emails sent in our logs for your account.

If you're unable to receive those emails for some reason, please let me know and I can manually send you a password reset instead.