HelioHost Posted May 4, 2025 Posted May 4, 2025 Username: dh7424, Server: Tommy, Main domain: dh74.io.vnL?m sao t?i b?t t?n mi?n ??i di?n cho server c?a t?i V?o 11:12 CN, 4 Th5, 2025 HelioHost ?? vi?t: > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Dh7424, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > <+1-802-884-3546> [image: Support Forum] [image: > Email] > ? 2005-2025 Helio Networks. All rights reserved. | Unsubscribe > >
HelioHost Posted May 4, 2025 Author Posted May 4, 2025 L?m sao t?i b?t ???c c?c subdomain cho t?n mi?n c?a t?i "Secure the wildcard domain (including www and webmail) *.dh74.io.vn Issue of wildcard certificates is not available because no nameservers are specified. To fix the issue, contact your hosting provider. " V?o 16:58 CN, 4 Th5, 2025 HelioHost Support ?? vi?t: > Your message (Domain) has been assigned the tracking ID [HH#189265]. One > of our volunteer community members will reply to your email as soon as > possible. > > Please include the string [HH#189265] in the subject of any future email > regarding this case. You may do that by simply replying to this message. > > Please be aware that our system rejects binary attachments. If you are > submitting a screenshot or attachment please post a link to the file > instead of attaching it to the email. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=64327 > > Thank you, > HelioHost Support > https://heliohost.org/ > https://helionet.org/ > >
HelioHost Posted May 4, 2025 Author Posted May 4, 2025 L?m sao t?i b?t ???c c?c subdomain cho t?n mi?n c?a t?i "Secure the wildcard domain (including www and webmail) *.dh74.io.vn Issue of wildcard certificates is not available because no nameservers are specified. To fix the issue, contact your hosting provider. " V?o 17:57 CN, 4 Th5, 2025 Hi?u ??ng ?? vi?t: > L?m sao t?i b?t ???c c?c subdomain cho t?n mi?n c?a t?i > "Secure the wildcard domain (including www and webmail) > *.dh74.io.vn > Issue of wildcard certificates is not available because no nameservers are > specified. To fix the issue, contact your hosting provider. > > " > > V?o 16:58 CN, 4 Th5, 2025 HelioHost Support ?? > vi?t: > >> Your message (Domain) has been assigned the tracking ID [HH#189265]. One >> of our volunteer community members will reply to your email as soon as >> possible. >> >> Please include the string [HH#189265] in the subject of any future email >> regarding this case. You may do that by simply replying to this message. >> >> Please be aware that our system rejects binary attachments. If you are >> submitting a screenshot or attachment please post a link to the file >> instead of attaching it to the email. >> >> You may view the status of your ticket by visiting: >> >> https://helionet.org/index/index.php?showtopic=64327 >> >> Thank you, >> HelioHost Support >> https://heliohost.org/ >> https://helionet.org/ >> >>
Krydos Posted May 4, 2025 Posted May 4, 2025 Correct, wildcard SSL certificates are not supported. SSL certificates can be issued for each domain and subdomain independantly. Also, for future reference your emails appear like this to us L?m sao t?i b?t ???c c?c subdomain cho t?n mi?n c?a t?i Our email system only supports ASCII characters so UTF-8 characters, such as the Vietnamese language, just show up as questions marks. Furthermore, none of us can speak Vietnamese even if the email system could post them correctly so it would be best if you could use a translator to contact support in English. Thanks.
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