Jump to content

Recommended Posts

Posted

Dear Support,

Please can you unsuspend my account. Account user name: degoo

Originally the account was closed in error. I logged into the account (Plesk Control panel) a few days before the 30-day reminder. For some reason, my visit wasn't logged and the account was suspended. I asked for an unsuspension immediately, and got no response. I am receiving daily LetsEncrypt reminder emails for the account and I am unable to process them, because I am locked out.

So could you please do one of the following:

1) Restore my access to the account.

or

2) Delete the account.

 

Thanks for your help,

Jordan.

 

Posted

Your suspension has nothing to do with inactivity. It's because you used a disposable email address, which violates our terms of service.

Please provide a real email address (PM me if you wish to keep it private, or post it and we can edit it out afterwards) and we can update your account and unsuspend you :) 

Posted

Hi,

It is not a disposable email address. It is an alias. I apply aliases to every account I sign up for. Banks, cellular providers, airlines, etc. The alias forwards the email back to my primary email address. That way I can maintain my privacy and not have spam going direct to my primary email. Also, I can filter any spam messages based on which alias receives it.

It is a sensible way to handle email accounts.  Right now I could generate a fresh gmail address and give you that as my contact detail. Now that (gmail) would really be a disposable address.

If my alias email is "disposable" then how come I am seeing daily "LetsEncrypt" warning email alerts showing up on it. Disposable = Use it once for an hour, and then it disappears.

 

Alias:  yncfvzbi@anonaddy.me

Alias service:  https://addy.io

 

Regards,

Jordan.

 

Posted

You've got to admit this does not scream "I'm a legitimate email provider"

image.png.74e0aa96fb32e84a09591c257f89bfb3.png

We see criminals, phishers, spammers, etc. sign up with email addresses that when checked have messages like this all the time. Unsuspended.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...