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Posted

Dear Support,

Please can you unsuspend my account. Account user name: degoo

Originally the account was closed in error. I logged into the account (Plesk Control panel) a few days before the 30-day reminder. For some reason, my visit wasn't logged and the account was suspended. I asked for an unsuspension immediately, and got no response. I am receiving daily LetsEncrypt reminder emails for the account and I am unable to process them, because I am locked out.

So could you please do one of the following:

1) Restore my access to the account.

or

2) Delete the account.

 

Thanks for your help,

Jordan.

 

Posted

Your suspension has nothing to do with inactivity. It's because you used a disposable email address, which violates our terms of service.

Please provide a real email address (PM me if you wish to keep it private, or post it and we can edit it out afterwards) and we can update your account and unsuspend you :) 

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