[Solved] Please add new domain

[juris]

Hi everyone,

Can you please add my domain: [ Redacted by KazVee as per user's request ] 

what are the available domain names on heliohost?

thank you!

Edited Saturday at 06:22 PM by KazVee
Redacted domain name as per user's request

[KazVee]

The free domains we offer end in: "helioho.st" and "heliohost.us". 

As for adding the domain, that's been done now for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS with your domain registrar.

To configure your DNS, you can either:
1) Set NS records pointed to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or
2) Manually create DNS records:
  a) Add an A record (IPv4) pointing to your server's IPv4 address
  b) Add an AAAA record (IPv6) pointing to your server's IPv6 address

To find the correct IPs, please go to: Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.

If after a full 2 hours your new domain doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_Cache 

[juris]

thanks a lot!
do we have to ask here if we want to add a subdomain? for example [ Redacted by KazVee as per user's request ].helioho.st? or [ Redacted by KazVee as per user's request ] ?

can we add a new domain provided it's available? for example [ Redacted by KazVee as per user's request ].helioho.st?
does [ Redacted by KazVee as per user's request ].helioho.st have to remain active to use the other domains?

thanks!

Edited Saturday at 06:23 PM by KazVee
Redacted domain names as per user's request

[Unknown025]

Yes. If you have any additional domains/subdomains you want added, just create a thread, list the domains you want, and we can add those for you. You can have a limit of up to ten domains associated with your account. You can request any available .helioho.st or .heliohost.us domain. You will need at least one domain, but if you want to change your main domain from [ Redacted by KazVee as per user's request ].helioho.st to something else, we can do that too.

Edited Saturday at 06:33 PM by KazVee
Redacted domain name as per user's request

[juris]

would it create any problem later if i change the main domain to [ Redacted by KazVee as per user's request ]?

Edited Saturday at 06:23 PM by KazVee
Redacted domain name as per user's request

[KazVee]

Changing your main domain won't create any problem, but there is more involved with changing a main domain than there is just adding or removing addon domains. It's not a problem if you know what to expect. 

Right now, your main domain is a helioho.st domain, and your custom domain is the addon. You can keep that if it works for you. 

Later on, if you want to change your main domain to your custom domain, what would happen is:
- We would need to delete your custom domain from being an addon domain, which would delete the folder inside Plesk for it, and all its files. If you have a backup made, this isn't really a problem, but you would need to re-upload the files after the changes are made. 
- We would make your custom domain the new main domain, which would delete all the existing files inside httpdocs that belong to the free helioho.st domain you have now. This isn't really a problem either if you made a backup of the files you had. If you even wanted the helioho.st domain put back on to your account as an addon domain, we could do that (but you would need to re-upload all files).

The only difference I've noticed between my main domain and my addon domains is that the main domain files go into httpdocs, and my custom domain files don't. They go into a folder that has the same name as my custom domain. I actually prefer it this way so I don't accidentally upload things to the wrong place (since I use my main domain mostly for testing), but you may prefer it the other way around. 

I hope the above was helpful but please let us know if you have any questions. 

[juris]

thanks. yes keeping it like it is right is simpler.

would you mind deleting this thread?

thanks you.

[KazVee]

Is there a reason you want this thread deleted? Would it be enough if we redacted your domain names to keep them private?

The reason I'm asking is because these forums are a source for other users who search topics and deleting the information provided means it won't be available for anyone else.

I wouldn't have typed up a very detailed explanation if I'd known you would ask for this all to be deleted later, effectively treating this thread as private support for yourself only, preventing any other users from benefiting from the information given.

[juris]

yes please keep them private

 

[KazVee]

I've edited all posts in this thread so your domain names are no longer shared, but please let me know if I accidentally missed anything. Thanks for letting us keep the other guidance, which will still be helpful for other users! 🙂

[KazVee]

I've moved the new email questions into a new thread to make it easier for helpers to follow instead of continuing the discussion under this [Solved] thread about adding your domain. Please follow the request for SPF, DKIM, and DMARC here: https://helionet.org/index/topic/64037-spf-dkim-and-dmarc/