HelioHost Posted March 25, 2025 Posted March 25, 2025 Username: fredforest, Server: Tommy, Main domain: ewc.heliohost.usThe problem i have found is heliohost is just dropping to this page each time (the one below) - it seems to be hanging on to the domain that it been redirected from??? How do i get around this ???? Thanks Your domain should start workingin about After creating a new account or adding a new domain it can take up to 2 hours for it to begin working. As long as everything is configured correctly, the countdown above should let you know roughly when you can expect your domain to start working on its own. If it's already been more than 2 hours and the domain still isn't working we have some ideas that may help. * If youclear your browser cache it might start working. Sometimes browsers continue loading this page from cache even after your domain is actually working. * Did yourenew your account recently? If you didn't log into your account for more than 60 days you may need to wait 2 hours for your domain to be recreated. * Did youadd this domain to your account ? If this isn't your main domain and an admin hasn't added it to your account yet it will show queued until you do so. * Are you usingexternal DNS ? If you don't have the correct IPv4 and/or IPv6 address set in your external DNS you may get this queued page until you fix it. * Is yourdomain disabled ? If your domain wasn't hosted by us for a while we may have disabled it to reduce server load. Now that you're back you can re-enable the domain on your own.
wolstech Posted March 25, 2025 Posted March 25, 2025 It's working for me. I see snow covered trees and an airplane at your main domain. Please clear your browser cache. If that doesn't help, try another internet connection (like cell phone on data plan). If it works then, your ISP is caching it and you just need to wait until their cache expires.
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