Mail Setup

[adriannaranjor94]

Hello. I am trying to set un email on my subdomain using Roundcube (mail.yourthings.me)

Can anybody help me with the DNS, MX and all the stuff I have to set up at IONOS?

Thanks in advance. 

[Unknown025]

An administrator will be able to help you with this.

[Krydos]

It looks like your current NS records are

ns1093.ui-dns.org.
ns1099.ui-dns.de.
ns1062.ui-dns.biz.
ns1116.ui-dns.com.

So you'll need to change your MX record and everything else DNS related with them. If you want us to be able to set your MX record, and all the other DNS stuff for you, you will need to log in to your Ionos account and set your NS records to

ns1.heliohost.org
ns2.heliohost.org

and delete all the other NS records.

[adriannaranjor94]

Hey, I just did as you suggested.

What to do now?

[Krydos]

I'm seeing the old NS records still. When you change DNS records it can take 2 minutes to 2 days to fully propagate depending on your registrar. You can check the current values with this link https://dnschecker.org/#NS/yourthings.me Once they all say ns1.heliohost.org and ns2.heliohost.org and the the old ui-dns stuff is gone we can take the next step.

[adriannaranjor94]

The NS records you see there are from the domain yourthings.me, and I changed for mail.yourthings.me, which is the one I need to use for the email 

[Krydos]

What is an example of an email address you would like to host with us?

[adriannaranjor94]

Could be something like example@mail.yourthings.me 

[Krydos]

Ok, that will work, but if you want an email address like example@yourthings.me it won't work the way you have your DNS set.

You can create email addresses at https://tommy.heliohost.org/smb/email-address/list 

DKIM, SPF, and DMARC have been set up for the domain mail.yourthings.me. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

[adriannaranjor94]

I keep getting a "Connection to Storage server failed". Is there anything I need to set up at IONOS? 

[Krydos]

Plesk actually provides a Roundcube install, so you don't need to install it yourself, which in your case is comically named https://webmail.mail.yourthings.me/

You can also install it yourself like you did, but the advantage to the Plesk one is it's already configured correctly for you. What SMTP, IMAP, etc settings are you using on your copy of Roundcube?