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Posted

I've added that domain to your account for you. Please note that it may take up to 2 hours for the domain change to take effect, and it will not work until you set up your DNS.

To configure your DNS, you can either:
1) Set NS records pointed to the HelioHost nameservers: `ns1.heliohost.org` and `ns2.heliohost.org`, or
2) Manually create DNS records:
Β  a) Add an A record (IPv4) pointing to your server's IPv4 address
Β  b) Add an AAAA record (IPv6) pointing to your server's IPv6 address

To find the correct IPs, please go to: Login > Plesk > Websites & Domains > [domain name] > and check at the bottom of the page.

If after a full 2 hours your new domain doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_CacheΒ 

I'll escalate this thread for the attention of our root admins who can set up theΒ DKIM, SPM and DMARC records for this new domain.Β 

Posted

DKIM, SPF, and DMARC have been set up for the domain yourcompanysolutions.online. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

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