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Posted

 

Hello, may I cancel my subscription and request a refund?‌

I would like to request a refund since I am no longer using the current service machine. Thank you!

Posted

I'll let Krydos determine the final value, but your estimated refund should be somewhere around $17.15 assuming I calculated correctly and the number you provided is still current at the time of the refund.

Per the refund policy, the $5 discount/bonus credit will be subtracted (you paid $19 and got $24 credit), and there's a refund transaction fee of $0.50 to cover our costs of processing the refund. Once refunded, your account will move to Tommy. You can then either use the Tommy account at no cost, or you can archive or delete it from the dashboard if it's no longer wanted.

  • Krydos changed the title to [Solved] Hello, may I cancel my subscription and request a refund?‌

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