mineturtle2 Posted February 15 Posted February 15 Hello, I'd like to get SPF, DKIM and DMARC for my email domain Username: mineturtle2 Domain: mineturtle2bot.helioho.st If possible, can my domain be changed to just mineturtle2.helioho.st? The "bot" at the end isn't a good idea to keep
KazVee Posted February 15 Posted February 15 I've changed the main domain on your account for you. Please note that it may take up to 2 hours for your new domain to fully work. If after a full 2 hours it doesn't work on your side, please make sure you clear your web browser cache: https://wiki.helionet.org/Clear_Your_CacheΒ Please note there is a risk of data loss when main domains are changed, so I made a full backup for you before I made the changes, in case you need any files from the old domain. You can download the backup here: https://heliohost.org/backup If you're not sure how to extract the backup files, please follow our how-to guide here: https://wiki.helionet.org/Account_BackupsΒ Once the new main domain is fully working, I'll escalate this same thread so a root admin can setup theΒ SPF, DKIM and DMARC records for you.
KazVee Posted February 15 Posted February 15 This support request is being escalated to our root admins who can set upΒ SPF, DKIM and DMARC records on the newΒ mineturtle2.helioho.st domain for you.
Krydos Posted February 15 Posted February 15 DKIM, SPF, and DMARC have been set up for the domain mineturtle2.helioho.st. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
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