HelioHost Posted January 25, 2025 Posted January 25, 2025 Username: N/A, Server: N/A, Main Domain: N/AHello,? My account seems to have been deactivated. Could you please enable it?? Thanks,Sharat? On Monday, December 4, 2023 at 06:18:40 PM EST, HelioHost wrote: | | | | | Hey Gsharat, Your hosting plan at HelioHost has been discontinued for inactivity. In order to keep your website active you must log into your control panel at least once every 30 days. The last time you logged in was 2023-11-04. All visitors to your domain(s) will now see an inactive page instead of your original content. If you wish to continue using your hosting plan you can reactivate it by clicking the renew link below. Next, provide your email or username in the box and click renew to regain access to your website. While your control panel is inactive you will not be able to log in or reset your password. Once you have successfully reactivated your hosting plan you can prevent it from being flagged as inactive again by remembering to log in at least once every 30 days at https://heliohost.org/login/ | | | Renew Account | | | | | | | | | | | | | | | | ? 2005-2023 Helio Networks. All rights reserved. | Unsubscribe | |
wolstech Posted January 25, 2025 Posted January 25, 2025 The account mentioned in the email greeting (gsharat) cannot be restored because it was deleted in February 2024. It was suspended in December 2023 for violating the multiple account policy, and you didn't request unsuspension within 60 days. The other account in the pair (sharat) was also deleted for the same reason. An invite to create a new account has been sent to you.
HelioHost Posted January 25, 2025 Author Posted January 25, 2025 Hello,? Thanks for sending another invite and apologize for violating the multiple account policy. All I need is to possibly support 2 different domains and I think I can already do that with the Johnny. I'm happy to pay for the service (I think I already did) and pay more if and when my usage starts to go up.? Sharat? On Saturday, January 25, 2025 at 09:58:07 AM EST, HelioHost Support wrote: The account mentioned in the email greeting (gsharat) cannot be restored because it was deleted in February 2024. It was suspended in December 2023 for violating the multiple account policy, and you didn't request unsuspension within 60 days. The other account in the pair (sharat) was also deleted for the same reason. An invite to create a new account has been sent to you. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=63409 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/
wolstech Posted January 25, 2025 Posted January 25, 2025 Yes you can host 2 domains on one account. Once you've created the account, just let us know what the domains are and we can add the additional domains for you. You can watch your resource usage here once your account is created: https://heliohost.org/dashboard/load/ If you're worried about load and want to pay for the extra usage instead of being suspended for overuse, you can switch to the Morty plan. You can do that at any time yourself at this link: https://heliohost.org/dashboard/move/ We currently only offer Morty as a prepaid account (deposit money up front, and the balance is spent over time), but a subscription version is coming soon that charges you each month for usage. Both of these links are also available from the HelioHost Dashboard (by signing in at https://heliohost.org/), or from Plesk (select "Custom Services" next to your main domain).
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