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Posted

Hi, folks! I had previously used Heliohost with another username (that I believe was deleted for inactivity) and I was able to control my own DNS for my domains. From what I've seen, we can't do that anymore with the new control dashboard.

I'd like to use my domain on a protonmail paid plan, however. And for that, I need to set up TXT/MX records and such. I saw that we can request yall to make changes to the DNS, but I don't want to post the TXT/MX records here on the forums since they're not supposed to be public, so is there a way I can send them privately?

Other than that, I've also seen mention of using Cloudflare for DNS that would allow me to handle my own records. Right now, my domain is pointing to ns1 and ns2.heliohost, how would I use Cloudflare for DNS? Is that easier instead of having to go back and forth for DNS configs? My site is turinglen.site

Thank you!

Posted
Quote

but I don't want to post the TXT/MX records here on the forums since they're not supposed to be public

Actually, yes they are supposed to be public (and will be once set anyway). That's the whole point of DNS. Just post them here and we can set them for you.

Anybody can get MX and TXT DNS records for a domain with on a PC with built-in tools. For example:

C:\Users\owner>nslookup
Default Server:  dns.google
Address:  8.8.8.8

> set type=mx
> heliohost.org
Server:  dns.google
Address:  8.8.8.8

Non-authoritative answer:
heliohost.org   MX preference = 5, mail exchanger = alt2.aspmx.l.google.com
heliohost.org   MX preference = 10, mail exchanger = alt4.aspmx.l.google.com
heliohost.org   MX preference = 5, mail exchanger = alt1.aspmx.l.google.com
heliohost.org   MX preference = 1, mail exchanger = aspmx.l.google.com
heliohost.org   MX preference = 10, mail exchanger = alt3.aspmx.l.google.com
> set type=txt
> heliohost.org
Server:  dns.google
Address:  8.8.8.8

Non-authoritative answer:
heliohost.org   text =

        "v=spf1 ip4:65.19.141.66 ip6:2001:470:1:1ee::3 ip4:65.19.154.94 ip6:2001:470:1:1ee::3004 ip4:65.19.154.90 ip6:2001:470:1:1ee::1002 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 include:_spf.google.com ~all"
heliohost.org   text =

        "google-site-verification=mo1pGBIXOuRiTsVqVPGUm6WLnCQhls29rcjFMmshLp0"
heliohost.org   text =

        "stripe-verification=4aa7dac6028e4ad35b65b7a9831dceaebe133f364a75a3302586af4e5eb96b65"
>

 

  • Like 1
Posted

Hello! There's currently no option for private support of any kind. There's been discussions about offering private support, but if it is implemented, private support will likely be a paid service since it ties up an admin's time and prevents other users from assisting. There is currently no ETA on if or when private support may be offered.

When users need to provide details they don't want kept public on the forum forever, I've seen them go back and edit the info out of their posts, once the admins have used it to make whatever changes are needed. Maybe this would work for you as an alternative to waiting for private paid support to be implemented?

As for your Cloudflare question, we have a guide here on using CF to manage DNS: https://wiki.helionet.org/Cloudflare_DNS_Records
I can't comment if it's easier or not, but I've noticed a few users who were new to DNS management and able to use CF without any problems. It seems pretty straightforward to set up and I believe CF have good help documents if you get stuck.

Edit: I didn't see Wolstech had already replied before I typed this up 😄 I'll leave it in case the links are still helpful.

  • Like 1
Posted

Glad to hear, I'll mark this [Solved] as requested then. 🙂 Please give us a shout (by making a new thread) if you need help with anything else. 

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