turinglenditwwe Posted January 24 Posted January 24 Hi, folks! I had previously used Heliohost with another username (that I believe was deleted for inactivity) and I was able to control my own DNS for my domains. From what I've seen, we can't do that anymore with the new control dashboard. I'd like to use my domain on a protonmail paid plan, however. And for that, I need to set up TXT/MX records and such. I saw that we can request yall to make changes to the DNS, but I don't want to post the TXT/MX records here on the forums since they're not supposed to be public, so is there a way I can send them privately? Other than that, I've also seen mention of using Cloudflare for DNS that would allow me to handle my own records. Right now, my domain is pointing to ns1 and ns2.heliohost, how would I use Cloudflare for DNS? Is that easier instead of having to go back and forth for DNS configs? My site is turinglen.site Thank you! Quote
wolstech Posted January 24 Posted January 24 Quote but I don't want to post the TXT/MX records here on the forums since they're not supposed to be public Actually, yes they are supposed to be public (and will be once set anyway). That's the whole point of DNS. Just post them here and we can set them for you. Anybody can get MX and TXT DNS records for a domain with on a PC with built-in tools. For example: C:\Users\owner>nslookup Default Server: dns.google Address: 8.8.8.8 > set type=mx > heliohost.org Server: dns.google Address: 8.8.8.8 Non-authoritative answer: heliohost.org MX preference = 5, mail exchanger = alt2.aspmx.l.google.com heliohost.org MX preference = 10, mail exchanger = alt4.aspmx.l.google.com heliohost.org MX preference = 5, mail exchanger = alt1.aspmx.l.google.com heliohost.org MX preference = 1, mail exchanger = aspmx.l.google.com heliohost.org MX preference = 10, mail exchanger = alt3.aspmx.l.google.com > set type=txt > heliohost.org Server: dns.google Address: 8.8.8.8 Non-authoritative answer: heliohost.org text = "v=spf1 ip4:65.19.141.66 ip6:2001:470:1:1ee::3 ip4:65.19.154.94 ip6:2001:470:1:1ee::3004 ip4:65.19.154.90 ip6:2001:470:1:1ee::1002 ip4:64.62.151.106 ip6:2001:470:1:1ee::2009 include:_spf.google.com ~all" heliohost.org text = "google-site-verification=mo1pGBIXOuRiTsVqVPGUm6WLnCQhls29rcjFMmshLp0" heliohost.org text = "stripe-verification=4aa7dac6028e4ad35b65b7a9831dceaebe133f364a75a3302586af4e5eb96b65" > 1 Quote
KazVee Posted January 24 Posted January 24 Hello! There's currently no option for private support of any kind. There's been discussions about offering private support, but if it is implemented, private support will likely be a paid service since it ties up an admin's time and prevents other users from assisting. There is currently no ETA on if or when private support may be offered. When users need to provide details they don't want kept public on the forum forever, I've seen them go back and edit the info out of their posts, once the admins have used it to make whatever changes are needed. Maybe this would work for you as an alternative to waiting for private paid support to be implemented? As for your Cloudflare question, we have a guide here on using CF to manage DNS: https://wiki.helionet.org/Cloudflare_DNS_Records I can't comment if it's easier or not, but I've noticed a few users who were new to DNS management and able to use CF without any problems. It seems pretty straightforward to set up and I believe CF have good help documents if you get stuck. Edit: I didn't see Wolstech had already replied before I typed this up 😄 I'll leave it in case the links are still helpful. 1 Quote
turinglenditwwe Posted January 24 Author Posted January 24 Thank you both! @wolstech you're correct, of course. Derp on my part I've set up the Cloudflare NS and records successfully and all seems to be working. Ty for the link, @KazVee! Thread can be solved 1 Quote
KazVee Posted January 24 Posted January 24 Glad to hear, I'll mark this [Solved] as requested then. 🙂 Please give us a shout (by making a new thread) if you need help with anything else. Quote
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