HelioHost Posted December 14, 2024 Posted December 14, 2024 Username: noratek, Server: Tommy, Main domain: noratek.helioho.stHello dear heliohost Team. I singed up on your Tommy Server, but i did not got the inv. Mail. I dont know if there is a problem with the email, because that would bei my second purchase with the same email. If that is the Problem please tell me and i will purchase it with a different email. Thank you and greetings from Germany
Krydos Posted December 14, 2024 Posted December 14, 2024 The first line in our terms of service is: Each person is allowed to have one account unless permitted in writing by an administrator of HelioHost. Did you receive written permission from an admin to create a second account prior to trying to create your second account?
Krydos Posted December 14, 2024 Posted December 14, 2024 Here is a link to the terms of service https://wiki.helionet.org/hosting/terms
HelioHost Posted December 14, 2024 Author Posted December 14, 2024 Sorry i didnt read the terms, my Fault. I have learned my lesson. Thx for the Information:))Am 14.12.24, 17:39 schrieb HelioHost Support <support@heliohost.org>: Here is a link to the terms of service https://wiki.helionet.org/hosting/terms You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=63117 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/
Krydos Posted December 14, 2024 Posted December 14, 2024 If you need more storage space, it can be increased up to 6000 MB on your existing account. If you need more domains we can add up to 10 for you on your existing account. Just mentioning it in case those are the reasons you wanted a second account.
HelioHost Posted December 14, 2024 Author Posted December 14, 2024 Ahh okay, that was a good tip, i was looking for a new domain but couldnt find it. So i thought i purchase a new one but when you could add some domains to my account would be awesome Am 14.12.24, 18:14 schrieb HelioHost Support <support@heliohost.org>: If you need more storage space, it can be increased up to 6000 MB on your existing account. If you need more domains we can add up to 10 for you on your existing account. Just mentioning it in case those are the reasons you wanted a second account. You may view the status of your ticket by visiting: https://helionet.org/index/index.php?showtopic=63117 Thank you, HelioHost support https://heliohost.org/ https://helionet.org/
Krydos Posted December 14, 2024 Posted December 14, 2024 Just let us know what domain(s) you would like added.
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