[HH#115998] No link came

[HelioHost]

Username: noratek, Server: Tommy, Main domain: noratek.helioho.st

Hello dear heliohost Team. I singed up on your Tommy Server, but i did not got the inv. Mail. I dont know if there is a problem with the email, because that would bei my second purchase with the same email. If that is the Problem please tell me and i will purchase it with a different email. Thank you and greetings from Germany

[Krydos]

The first line in our terms of service is:

Each person is allowed to have one account unless permitted in writing by an administrator of HelioHost.

Did you receive written permission from an admin to create a second account prior to trying to create your second account?

[Krydos]

Here is a link to the terms of service https://wiki.helionet.org/hosting/terms

[HelioHost]

Sorry i didnt read the terms, my Fault. I have learned my lesson. Thx for the Information:))

Am 14.12.24, 17:39 schrieb HelioHost Support <support@heliohost.org>: Here is a link to the terms of service https://wiki.helionet.org/hosting/terms

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=63117

Thank you,
HelioHost support
https://heliohost.org/
https://helionet.org/

[Krydos]

If you need more storage space, it can be increased up to 6000 MB on your existing account. If you need more domains we can add up to 10 for you on your existing account. Just mentioning it in case those are the reasons you wanted a second account.

[HelioHost]

Ahh okay, that was a good tip, i was looking for a new domain but couldnt find it. So i thought i purchase a new one but when you could add some domains to my account would be awesome

Am 14.12.24, 18:14 schrieb HelioHost Support <support@heliohost.org>: If you need more storage space, it can be increased up to 6000 MB on your existing account. If you need more domains we can add up to 10 for you on your existing account. Just mentioning it in case those are the reasons you wanted a second account.

You may view the status of your ticket by visiting:

https://helionet.org/index/index.php?showtopic=63117

Thank you,
HelioHost support
https://heliohost.org/
https://helionet.org/

[Krydos]

Just let us know what domain(s) you would like added.