wxxle Posted December 4 Posted December 4 Hello administrator, I have been using this space normally and have created a WordPress to record my learning and travel life without any other violations. Today, I suddenly found that my account has been suspended. Please help me verify and restore my account. Thank you. By the way, a few days ago I recommended this space to my colleague, and he also applied for it. Is it because we all have the same IP address? Please verify and help me restore usage, thank you!
wxik Posted December 4 Posted December 4 Hello administrator, a few days ago through a friend's introduction, I applied for this space and created a WordPress to record my learning and travel life. There were no other violations, but today I suddenly found that my account has been suspended. Please help verify and restore my account. Thank you. My friend's account has also been suspended. Is it because we are all in the same company and using the same IP address? Please verify and help me restore usage, thank you!
wolstech Posted December 4 Posted December 4 Merged since these are the same person. You're suspended for having more than one account. You're only allowed to have one account. Our system indicates that both of these accounts were created and are being used by the same person. Also, managing an account on behalf of another person is the same thing as having two accounts and is prohibited. Are you able to prove there are actually two separate people here?
wxxle Posted December 4 Author Posted December 4 (edited) Firstly, I have been using my wxxle account for a long time. If I want to apply for other accounts, I don't have to wait too long to apply. Secondly, the email addresses of the two individuals are different (both email addresses belong to Tencent, the largest technology company in China, and each account requires real name authentication and phone number authentication. Each ID card and phone number can only authenticate one account) Thirdly, we all belong to the same company. I can show you our company's business license (attached for upload). Many of our application materials are similar. If this situation cannot be avoided, then I am truly sorry. I just discussed with my colleague and if possible, he is willing to give up his account and let my account be restored. thank you. If possible, please restore my wxxle account so that my colleagues can use other space providers. thank you! Edited December 5 by wxxle Supplementary Information
wolstech Posted December 4 Posted December 4 Account wxxle has been unsuspended. I'll let Krydos decide on whether the other account can be kept as well.
wxxle Posted December 5 Author Posted December 5 Hello administrator, our company operates on a non hosted system similar to an internet cafe.
wxxle Posted December 5 Author Posted December 5 6 hours ago, Krydos said: 为什么你们都使用同一台电脑? Hello administrator, our company operates on a non hosted system similar to an internet cafe.
wxxle Posted December 5 Author Posted December 5 3 hours ago, Krydos said: So, you're saying your company only owns 1 computer? One cloud computer per department can be used by ten people. The company has eight such computers.
wxxle Posted December 5 Author Posted December 5 3 minutes ago, wxxle said: One cloud computer per department can be used by ten people. The company has eight such computers. Each employee has their own independent office computer, but cannot connect to the internet. If they want to connect to the internet, they must log in to the cloud computer. Can you understand this situation?
Krydos Posted December 5 Posted December 5 Would it be possible for you and your friend to log in to your accounts from your personal computers or phones rather than using the same computer?
wxxle Posted December 9 Author Posted December 9 On 12/6/2024 at 12:37 AM, Krydos said: Would it be possible for you and your friend to log in to your accounts from your personal computers or phones rather than using the same computer? Hello administrator, we are not allowed to use our personal devices to connect to the internet while working. But I can tell my colleague to use it at his own home, thank you!
Krydos Posted December 9 Posted December 9 Unsuspended. As long as you and your friend don't log in to your account from the same computer it will be fine.
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